Hands down the best dealer experience I have had. Laid back, no pressure, building and vehicles are very clean. Staff and owners are friendly and organized. Offered a very fair value on our trade and got us into a great used van. Would recommend.
My wife and I bought a Chevy Silverado 1500 on Monday, February 10. Elvis, Amy, and Jacqueline made the purchase experience quite enjoyable. It was a great experience and we will definitely check back with them first when we are in the market for another vehicle. We live 2 hours north of the dealership, by the way, and it was well worth the drive to Grand Rapids.
Elvis Auto Sales went above and beyond for us. My husband had been looking for a truck for a year and he FINALLY found the one he wanted. The entire staff was so helpful, kind and patient with us. They allowed us to put a deposit down and held the vehicle for us. They were honest and so accommodating to our needs. Our experience was amazing/outstanding and we would HIGHLY recommend them to anyone. In fact, as long as they are in business, we will buy all our vehicles from them. Thank you for making my husbands dreams come true!
I would highly recommend going here to find a vehicle. The people are helpful and very nice to work with. I love my BMW X3 I just bought from them.
Thank you so much for your time and patience in getting us the perfect truck for my brother in law! He LOVED it and the surprise! Thanks for all you did to help us make it happen! Your entire team is fantastic, kind, and efficient and we appreciated the transparency and honesty too!
Elvis and crew were super helpful and honest about all our questions. We love our Subaru and the great service we received!
We would highly recommend Elvis Auto sales to anyone!!! We just bought a truck from them. They are honest and reliable, they really want to make sure you are happy with your purchase. They are friendly and accommodating, they even stayed open late for us to travel to them. Fantastic experience!
They took amazing care of us as we worked on getting a loan for the truck! The truck it’s self is amazing, haven’t had any issues! My husband loves it! Very nice people to work with! Thank you for everything!
Sean McIntosh ★★★★★
I just bought a Subaru from Elvis, he’s a super nice guy and recommend this place to everyone 👍
MARK BREINLING ★★★★★
I recently purchased a vehicle from Elvis Auto Sales that I found on the internet. It was a beautiful 2008 Chevy Trailblazer LT3 with only 34400 miles on it and it seemed too good to be true but it had a perfect Carfax. I couldn’t get over to see the vehicle for 4 days but Elvis held it for me till I could make it in. I checked the Trailblazer over and it was near perfect but when I took it for a test drive I noticed a pretty good whine in the rear end. Elvis took it for a ride and he heard the same thing. He couldn’t cover the repair himself since I had negotiated a nice discount off the original asking price. He told me that they would repair the rear end and do it at his dealership cost for me and no my share of the repair would only be $600.00 unless it was less. The repair was over 4 times that much but I only had to cover $600.00. Elvis even had them mount and balance 4 new tires even though the other tires were like new and still had about 85% of the tread left. He said they thought 2 or more of them had a busted belt so he went above and beyond and replaced them for me. Elvis is a true man of his word and everyone that works there from the sales staff to the service Mgr and the technicians in the back are a class act. I have been in auto sales for the past 25 yrs most recently at Vanderhyde Ford in Cedar Springs where I’m at now and I know what it means to go above and beyond and Elvis and his staff certainly do that!! His service Mgr Edin is as good as they come and a pleasure to work with. Being in auto sales for 25 yrs I know all the same people in the industry that he does and they all have nothing but high words of praise for him and his dealership. If your in the market for a new to you preowned vehicle in the Grand Rapids area then call Elvis or stop in to see him and tell him Mark Breinling sent you. You will be happy that you did.
Kelci Garrett ★★★★★
Gave me a great car!
Cheri Trotter ★★★★★
I have been driving Cadillacs for 20 years used to good dealership service. No dealership has come close to Elvis Auto Sales. The ladies that run the office go over and beyond customer service ensuring you have an exceptional experience. The environment is very inviting including the restroom!!! They are thorough and answers questions authentically. Leaving no stone unturned. Even the technicians are professional and friendly. Elvis the owner is amazing!! He didn’t take shortcuts and provided quality service with my car. He even switched over some things from my old car for free. Those things required tools and time. He even washed my car after purchase!! The entire crew made a lasting impression on me in a stressful time of need.
P.S. I purchased a sharp shiny Cadillac.
Thank you Elvis Auto Sales team😊😊
Rose Topic ★★★★★
I heard about elvis and his staff from one if my clients. I scheduled an inspection on a car I had purchased last week. they got me right in. I was very impressed with their customer service. what we found was that bought a #### car from someone else and lost 5000.00. Elvis went above and beyond to help me get into a reliable car. I will absolutely recommend this place to everyone I know. I absolutely appreciate their honesty, from the mechanics to the owner to their other staff. not once did felt pressure to buy from them. They listened to all my concerns and helped me out.
Being a first time car buyer, I really didn't know what to do or where to start. Amy, Elvis and Jacqueline really helped me walk through the process. They are very friendly and honest. I am very satisfied with my car buying experience and I would definitely buy a car from them again!
Jessica Martin ★★★★★
This was my first car buying experience and I am so happy this is where I came! Elvis was very honest and helpful when it came to everything with the car, and Amy was very helpful with the loan process and gave me tons of information since this was my first time. They are very genuine people, and I couldn’t be happier this is where I bought from. 10/10 experience.
Jennifer Becktell ★★★★★
They are pure hearted. Never in all the dealerships I’ve dealt with have I ever came across an owner who was actually for the people. What a turn around of an experience. I took a chance and drove over an hour to see this car, and would do it a hundred more times. Love these people!
Joshua Schade ★★★★★
Husband+Wife dealership and auto-shop; great people and I am extremely satisfied. All of their backend, CarFax and previous owners, on the cars was all very detailed. Buying a new car is usually awful, but they made it easy. Super classy place, very much on the up-and-up.
Megan Race ★★★★★
Highly recommend them to anyone who is looking for a car. I had the most amazing experience here. Everyone is so nice and helpful.
I really cannot articulate the extraordinary experience that I received at Elvis Auto! First of all staff is great, everyone was very knowledgeable and made a great team. This was my 6th car purchase and I must admit it was the easiest car purchase I've ever experienced. The process was quick and easy. I really can't say enough nice things about this place. If you're looking for a new car. Go, no Run to Elvis Auto!
William Mosqueda ★★★★
I hate dealing the process of buying a car. I don't like to shop around, I don't like dealing with people, I am the kind of person that sticks with a place once I find something I like, and this place is awesome.
Elvis was recommended to me, and what a great recommendation it was. Everyone here was super helpful and made the entire process easy and non-intimidating. The car I got ran great, and Elvis goes out if his way to make sure you have all the info you need to make a informed decision. I would definitely give them my business again in a heartbeat.
It’s difficult to explain the level of care Elvis and Amy offer their clients. Each question and concern were answered directly with zero fluff. After being given a tour of the shop, it was easy to understand why they have such a solid reputation for their automotive repair. Technician’s stations are clean, organized and superior to most stand-alone shops. The purchase process was seamless and unlike any dealership I have dealt with before. This is a family business that understands how to do business properly. From the first meeting to the day I drove the car off the lot, they gave me the best of care. They will be honest with you and they with go out of their way to help you within reason. We will purchase our next vehicle from Elvis Auto.
2007 FJ Cruiser
Jeanine Axelrod ★★★★★
Elvis, Amy and team are delightful, knowledgeable, and go above and beyond. As a female purchasing a car, I had a lot of questions. Elvis answered them all and more than once if needed. He was respectful, and generous with his time and information. I test drove the vehicle several times. I did a lot of comparative shopping and research. Elvis made sure I was comfortable with all the electronic gadgets and answered questions about future maintenance. The day I purchased the car, my husband accompanied me. Once again, Elvis was friendly, informative and generous with his time. He gave my husband the tour of his facility. Elvis takes pride in his work and the vehicles he sells. I highly recommend this establishment.